February 2000 Table of Contents

TELECOMMUNICATIONS DISRUPTION

Since Hurricane Floyd, the telephone and other electronic services from Abaco to the outside world have been severely disrupted. The BaTelCo tower at Fox Town was brought down in the storm and damage to other key facilities has made the job of communicating with overseas callers a precarious one at best as the number of circuits available has been reduced significantly.

Business leaders on Abaco have protested that BaTelCo and the government have not addressed the situation nor realised how severely this lack of communication is impacting the Abaco economy. Orders for stores and other businesses are often unable to be made, causing shortages on the shelves, and airline flights have sometimes been cancelled. Some people have estimated that the lack of telephone and internet service costs Abaco businessmen some quarter of a million dollars a day.

The effect upon the tourism industry is particularly severe. Craig Roberts of the Out Island Promotion Board recently said that bookings at Abaco hotels and resorts are being crippled by the lack of communications. "I have had calls from regularly visitors to the island who told me that they got through to me on the ninth try over several days. Those who know Abaco will do this, but those who are coming to Abaco for the first time will not be so persistent."

Marsh Harbour lawyer Philip Lundy estimates he has lost thousands of dollars due to the situation. He noted that one department - billing - is still very efficient and is sending out bills for telephones that have not been in working order for months.

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